Shipping Policy

Pan-India Free Shipping Guarantee

At Copper Master, we believe authentic handcrafted Indian metalware should reach your doorstep without hidden shipping charges. We offer free delivery on all orders across our serviceable locations in India, with no minimum order value.

1. Order Processing & Dispatch Timelines

• Dispatch Window: All orders are securely packaged and dispatched from our Moradabad manufacturing and fulfillment hub within 24 to 48 business hours of order confirmation.
• Transit Duration: Standard delivery time is 3 to 7 business days depending on your location:
  • Metro Cities (Delhi NCR, Mumbai, Bengaluru, Chennai, Kolkata, Hyderabad): 2 to 4 business days.
  • Rest of India (Tier 2 & 3 cities, towns): 4 to 7 business days.

2. Premier Logistics Partners

To guarantee safe, damage-free delivery, we partner with reliable express logistics networks including Blue Dart Express, Delhivery, DTDC, and India Post Speed Post.

3. Real-Time Order Tracking

As soon as your package is dispatched, you will receive an automated notification containing your live Tracking ID and courier tracking link to monitor your shipment.

4. Safe Multi-Layer Protective Packaging

Handcrafted copper and brass utensils require superior transit protection. Every Copper Master item is wrapped in protective cushioning and encased inside reinforced cartons to ensure pristine condition upon arrival.

5. Payment Terms (Prepaid Only)

We accept prepaid payments through the payment methods displayed at checkout (UPI, Debit/Credit Cards, and NetBanking via Razorpay). Cash on Delivery (COD) is not available.

6. Need Help with Your Delivery?

For assistance regarding your order status or delivery inquiries, contact our customer support team:

Email: coppermastermbd@gmail.com | WhatsApp Helpline: +91 74539 64123